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This month's report: Gartner® How to Choose a Desktop Delivery Model for the Digital Workplace

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About this Report

This Report is an exploration and analysis of PCs vs VDIs vs DaaS in the context of distributed workforces. 

Key findings include:

  • Digital workplace leaders find it increasingly difficult to navigate factors surrounding choices for desktop delivery, including use case, worker location, data location, security and compliance requirements, and business continuity

  • Most organizations have valid use cases for multiple desktop delivery approaches across PCs, virtual desktop infrastructure (VDI), and desktop as a service (DaaS) delivery models. DaaS is becoming an increasingly viable third option, given its maturity, feature set and participating vendors.

  • Driven by inflation, budget concerns and economic uncertainty, many Gartner clients are migrating some on-premises VDI to a combination of DaaS and modern managed PCs.

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Gartner, How to Choose a Desktop Delivery Model for the Digital Workplace, Sunil Kumar, Craig Fisler, Stuart Downes, 6 March 2023. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.