See how IntelliPerform can help your organization
Customer
Willis Towers Watson
Sector
Financial Services
Region
The USA
Company Size
39,000 employees
The Background
Willis Towers Watson is a leading global advisory, broking and solutions company. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 countries.
They embarked on a pilot programme to look into the feasbillity of delivering remote workspace environments based on multi-tenancy virtual servers. At that stage, business users were using Microsoft Excel and servers were stretched to capacity, resulting in various operational and resource-intensive IT challenges. Willis Towers Watson’s IT team needed to be able to control and manage how much CPU Excel was using.
Software Based
IntelliPerform is a software solution that requires no additional hardware. It simply installed inside Willis Towers Watson's existing Windows infrastructure.
Lower Infrastructure Costs
Intelligently managing and optimizing both Excel and additional apps allowed the IT team to reduce costs of infrastructure and management.
Maximize Performance
Willis Towers Watson's desktop infrastructure was stretched to the limit. IntelliPerform's dynamic rules targeted delivery to the right places as and when required.
Enhanced End User Experience
Optimized resources based around essential apps (Mircrosoft Excel in this case) were key. IntelliPerform ensured end users had the right resources to aid productivity.
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Advanced Reporting and Analytics
IntelliPerform delivers advanced reporting and analytics. These showed the Willis Towers Watson IT team where desktop resources were being consumed.
Centralized Management
The IT team optimized their entire desktop infrastructure resources from a single management console. They also dynamically configured rules, polices, and actions.
Willis Towers Watson: Other IntelliPerform Benefits
IntelliPerform reduced Willis Towers Watson's cost per seat by increasing user density.
Windows Based & Vendor Agnostic
IntelliPerform is windows based and vendor agnostic. It works with all VDI vendor solutions simultaneously, meaning there was no need for Willis Towers Watson to abandon their use of Microsoft Excel.
Extended device life cycle
Existing IT infrastructure and hardware no longer has to be replaced or upgraded every few years. CPU threads can be managed at the server level. Performance benefits have extended beyond the original remit of Excel.
Improved end user experience
Willis Tower Watson’s end users were becoming increasingly frustrated with variable IT performance whilst using Microsoft Excel. IntelliPerform ensured these end users remained motivated and productive.
CPU Priority Management
IntelliPerform now enables the IT team to put in place process priority protocols. Microsoft Excel can be prioritized to support the end user productivity which underpins company performance.
CPU Core Selection
IntelliPerform allowed Willis Towers Watson to allocate critical resources like Microsoft Excel and Internet Explorer to specific CPU cores. The IT team could therefore accommodate exact end user requirements.
Maximum Memory Working Set Size
Willis Towers Watson had IT infrastructure issues around other processes slowing down essential apps. IntelliPerform allowed the IT team to eliminate poor desktop performance and system hangs.
In Summary
With IntelliPerform, Willis Towers Watson has been able to reduce the impact of heavy users of Excel. Server performance has been improved, and the IT team can now offer business users increased performance without additional investment.
